All Systems Operational

Cetrom Cloud Operational
90 days ago
100.0 % uptime
Today
Hosted Desktop Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Operational
90 days ago
99.97 % uptime
Today
Microsoft Applications Operational
90 days ago
99.97 % uptime
Today
Duo Mobile Authentication Operational
90 days ago
100.0 % uptime
Today
Virtual Desktop DUO Mobile Authentication Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 DUO Mobile Authentication Operational
90 days ago
100.0 % uptime
Today
Cetrom Communication Systems Operational
90 days ago
100.0 % uptime
Today
Phone Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Third-party Application Issues Reported Operational
90 days ago
100.0 % uptime
Today
Third-party Applications Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 31, 2026

No incidents reported today.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Resolved - Microsoft is reporting that this incident has been resolved. All Microsoft services are up and operational.

Microsoft Service Health Status: https://status.cloud.microsoft/

Microsoft is investigating the root cause, and Cetrom is continuing to monitor for any additional updates from Microsoft.

Thank you for your patience while Microsoft worked to resolve this issue.
Cetrom Support

Jan 23, 13:19 UTC
Monitoring - Update from Microsoft:

User impact: Users may be seeing degraded service functionality or be unable to access multiple Microsoft 365 services.

More info: Users may receive a "451 4.3.2 temporary server issue" error when attempting to send or receive email in Outlook.

Some of the impacted service functions include, but may not be limited to:
- Sending and receiving email through Exchange Online, including notification emails from Microsoft Viva Engage.
- Collecting message traces.
- Searching within SharePoint Online and/or Microsoft OneDrive.
- Accessing the service portals, including Microsoft Purview, Microsoft Defender XDR, and the Microsoft 365 admin center.
- Creating chats, meetings, teams, channels, or adding members in Microsoft Teams.
- Receiving presence or location information in Microsoft Teams.
- Applying and managing sensitivity labels, interactive operations on reports, and artifacts with sensitivity labels in Microsoft Fabric.

Current status: While we've restored the affected infrastructure to a healthy state, further load balancing is required to mitigate persistent impact. We've identified and are implementing additional actions to direct requests and traffic to additional healthy sections of infrastructure to achieve a withstanding recovery.

Scope of impact: Any users served through an affected section of service infrastructure in the North America region may be intermittently impacted.

Root cause: A portion of the dependent service infrastructure in the North America region isn't processing traffic as expected.

Thank you for your patience while Microsoft works to resolve this issue.
Cetrom Support

Please share this information with your team.

Jan 22, 21:48 UTC
Identified - Update from Microsoft:
Users may receive a "451 4.3.2 temporary server issue" error when attempting to send or receive email in Outlook.

Current status: We've identified a portion of the dependent service infrastructure in the North America region that isn't processing traffic as expected. This is impacting our load-balancing processes and general service availability. We're working to restore this infrastructure to a healthy state and rebalance the service traffic to achieve recovery.

Scope of impact: Any users served through an affected section of service infrastructure in the North America region may be intermittently impacted.

Thank you for your patience while Microsoft works to resolve this issue.
Cetrom Support

Please share this information with your team.

Jan 22, 20:45 UTC
Investigating - Microsoft is reporting an outage. This may be impacting your Microsoft 365 services. We will provide an update as soon as we have more information from Microsoft.

In the meantime, you can access your email via Spam.cetrom.net.

If your emails are delayed due to Microsoft’s outage, Barracuda will automatically deliver them to your mailboxes once Microsoft services have been restored.

Thank you,
Cetrom Support

Please share this information with your team.

Jan 22, 20:07 UTC
Jan 22, 2026
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.