Resolution: Barracuda has confirmed that the issue has been resolved and continues monitoring. Cetrom contacted Barracuda to confirm the delivery of spooled emails, and Barracuda confirmed that some emails were deferred rather than spooled during the outage.
Therefore, the sending mail server would receive this deferral and retry to send the email later, depending on how the sender mail servers are configured. This could be 5 minutes, 10 minutes, one hour, etc.
• For person-to-person emails, these should be safe and delivered. • For Automated emails, such as verification emails for logins attempted during the Barracuda outage, would need to be re-tried.
If you are still experiencing issues receiving mail, please contact Support@cetrom.net.
Thank you, Cetrom Support This message has been shared with your team.
Posted Jul 16, 2025 - 15:31 UTC
Monitoring
Update: Barracuda confirmed that a fix has been implemented, and mail flow capacity is returning to normal. We continue monitoring emails and working with Barracuda to confirm the delivery of spooled emails.